Privacy Policy for Arina Kangen Water

At Arina Kangen Water, we are committed to protecting your privacy and ensuring that your personal data is handled safely, securely, and responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. By using our website and services, you agree to the practices outlined below.

  1. Information We Collect

We collect personal information to provide our services and improve your experience with Arina Kangen Water. This may include:

  • Personal Identifiable Information (PII): Such as your name, contact number, email address, and postal address, typically collected when you make enquiries, schedule demonstrations, or join our Kangen Water community.
  • Website Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, and other analytics that help us enhance user experience.
  • Transactional Information: When you make purchases, we collect data required to complete and fulfil your order, including payment information.

We only collect information that is necessary to provide our services, and we ensure that all data is collected lawfully and with your knowledge.

  1. How We Use Your Information

Your information is used solely to provide you with a personalised and efficient experience at Arina Kangen Water. Uses may include:

  • Order Processing and Customer Support: To fulfil purchases, provide assistance, and respond to any enquiries.
  • Marketing and Updates: To keep you informed about our latest products, services, promotions, and Kangen Water news, if you have opted into receiving our communications.
  • Website Improvement: By analysing user behaviour, we aim to make our website more user-friendly and tailored to your needs.

We will never sell or share your data with third parties for their marketing purposes.

  1. Data Protection and Security

We implement robust security measures to protect your personal data from unauthorised access, alteration, or disclosure. All payment transactions are processed through secure platforms, and sensitive data is encrypted to ensure privacy. Only authorised personnel have access to your information, and they are obligated to maintain its confidentiality.

  1. Your Rights

Under the UK General Data Protection Regulation (GDPR), you have several rights regarding your personal data, including:

  • Right to Access: You may request a copy of the personal data we hold about you.
  • Right to Rectification: If your information is inaccurate or incomplete, you have the right to have it corrected.
  • Right to Erasure: In certain circumstances, you may request that we delete your data.
  • Right to Object: You may object to the processing of your personal data for direct marketing purposes.

To exercise any of these rights, please contact us at info@arinakangenwater.com. We will respond to your request promptly and in accordance with applicable laws.

  1. Cookies Policy

Our website uses cookies to improve your experience and enable essential functionalities. Cookies are small files stored on your device that help us understand website usage patterns and preferences. You can manage your cookie settings in your browser at any time, though disabling certain cookies may affect the website’s performance.

  1. Third-Party Links

Our website may contain links to third-party sites, such as social media platforms. Please note that we are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies when you leave our website.

  1. Updates to Our Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or our services. The latest version will always be available on this page, with the date of last update indicated.

Contact Us

If you have any questions or concerns about this Privacy Policy or your data privacy, please contact us:

Email: info@arinakangenwater.com
Phone: 0791 855 7912
Address: 19 The Stow, Harlow CM20 3AH